Order returns are at the expense of the recipient.
The returning address is:
CVR/VAT no.: 27752152
Policy for returning of products
Every product can be returned if the following conditions are met:
– You must return your purchase within 30 days after delivery.
– The product must be unused, complete with tags and in original packaging.
– Note that we do not accept goods if they are damaged and worn.
Please do not return the goods unless you qualify under all of the above terms and conditions.
Please note it may take up to 14 working days before a case is finally closed.
How to return a product
1. Fill out the form with your name, Invoice No., product details and a reason code
2. Pack all returning items in original packaging
3. Enclose completed form inside the package
4. Ship the package from a drop off location (Please avoid using UPS)
www.copenhagensilver.com must be notified within 30 days of receipt of goods. You are required to return the product in the same condition as it was delivered and received. If www.copenhagensilver.com estimate that the goods are mistreated, we are obligated to refuse the return request.
If you wish to return an item, be sure that the product is wrapped/packed properly.