As soon as your package is shipped from our warehouse, you will receive an email containing a tracking number if you have ordered for 1000 DKK or more. If you order less than 1000 DKK, you will receive an email only if the package has been shipped from our warehouse, but without a tracking number.

The reason for this is that orders under 1000 DKK are shipped with Post Nord (without tracking number), where orders over 1000 DKK are shipped with Fedex (with tracking number). If you have received an email with tracking number, you can easily and conveniently follow your package until it arrives to your mailbox or your nearest store. If you have received an email without tracking number and you have been waiting for more than 8 days, feel free to contact us and we will contact Post Nord. If there is an error in the tracking number or errors in the package, please contact us.